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Community Division Associate Chief Medical Officer, Vice President Medical Affairs

Mass General Brigham Community Physicians
Northampton, Massachusetts
Closing date
Mar 5, 2024

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General Summary/ Overview Statement:

The ACMO, Vice President Medical Affairs provides executive oversight of a comprehensive portfolio of programs across the hospital and will work closely with the entire senior leadership team within Cooley Dickinson Hospital and Mass General Brigham (MGB).  The ACMO, Vice President Medical Affairs will be responsible for oversight of medical policies, physician professionalism, physician recruitment and retention, and clinical integration within graduate medical education training programs at Cooley Dickinson Hospital. The ACMO, Vice President Medical Affairs will also serve as the local physician executive in support of MGB quality, safety, experience and equity teams; and will work to support other key operational initiatives as needed.

The position reports primary to the Cooley Dickinson Hospital President and has a secondary reporting relationship to the MGB Associate Chief Medical Officer.  The leader will serve as the primary physician leader for the hospital, and will successfully balance an open, inclusive process with the ability to arrive at rapid, reliable decisions.  They will have a successful track record as a physician leader with medical, administrative, and educational experience in a hospital environment.  The ACMO, Vice President Medical Affairs will be called on to represent MGB-wide initiatives as needed and will represent Cooley Dickinson Hospital and MGB in various external venues including interactions with regulatory, public health, and other government officials.

Principal Duties and Responsibilities:

General Responsibilities

  • Oversee the CDH Office of the CMO, including administrative staff, ensuring alignment with the organization and strategy of MGB
  • Serve as administrative leader of physician professionalism, peer review, wellbeing, and other medical staff activities. Works collaboratively with Medical Staff President on these issues.  Leverage knowledge of quality, safety, patient experience and equity to align with MGB Office of the CMO priorities
  • Develop, deliver, and participate in timely and relevant multi-modal messaging and communication for topics relevant to clinical staff and site leadership

Physician Executive Leadership

  • Represent the physician leadership function in various executive and other senior settings across Cooley Dickinson Hospital and MGB
  • Communicate and collaborate proactively with department chairs and practicing physicians in formal and informal settings on issues of importance to Cooley Dickinson Hospital and MGB
  • Cultivate a more active and participatory role for all staff in the development and implementation of the system and the hospital strategic clinical initiatives
  • Serve as primary clinical resource for communications requests and interviews

Physician and Medical Staff Leadership

  • Serve on hospital executive committees as required
  • Oversee the implementation of medical policies across the hospital in accordance with MGB Medical Policy Committee
  • Work collaboratively with the medical staff and the CDH Medical Staff Officers to understand issues and develop appropriate solutions, including serving as a confidential advisor/ombudsman to individual physicians or professional staff
  • Provide oversight for Advanced Practice Providers, including physician assistants and nurse practitioners
  • Lead all physician and advanced practice provider credentialing activities at the hospital, including administrative leadership of the hospital Credentialing Committee. Works collaboratively with the Vice President of the Medical Staff who serves as the Credentialing Chair
  • Liaison to the Massachusetts Board of Registration in Medicine
  • Oversee conduct of The Joint Commission requirements on Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE), and Medical Staff Affairs
  • Work collaboratively with the clinical department Chairs, Medical Staff Officers, the Office of the General Counsel and Human Resources to oversee medical staff professionalism, behavior, and discipline

Patient Care and Quality

  • Serve as the visible physician leader at Cooley Dickinson Hospital for quality, safety, patient experience, and equity
  • Supervise the coordination of all quality and patient safety activities at Cooley Dickinson Hospital with the MGB system team
  • Manage relevant local Quality and Safety committees, including Board committee
  • Support population health management strategies, including a focus on site of care, patient throughput and cost control initiatives

Community Health

  • Work closely with the MGB Chief Community Health & Health Equity Officer and CDH President/COO to ensure that the care provided to communities and patients is equitable and of the highest quality

Physician Wellbeing

  • Develop, implement, and oversee initiatives to improve the work lives of physicians in collaboration with the MGB Chief Patient Experience Office
  • Represent Cooley Dickinson Hospital on the MGB Physician Wellbeing Committee
  • Align Diversity, Equity & Inclusion efforts as they impact physicians and providers at Hospital

Graduate Medical Education/Research

  • Promote a positive and equitable learning environment for all trainees
  • Serve as primary clinical liaison to trainees and participate actively in problem solving to ensure the best possible learning experience in combination with superior patient outcomes
  • Serve as the designated institutional official for all research activities

Clinical Operations

  • Participate in daily operations and support the implementation of strategies to utilize Cooley Dickinson Hospital and MGB assets to optimize clinical performance in inpatient and periprocedural areas
  • Provide support to case management team to optimize inpatient capacity, patient throughput, discharge planning and death documentation
  • Implement pharmacy formulary management decisions consistent with MGB strategies, and provide physician leadership voice to clinical pharmacy operations

Knowledge and Work Experience:

An indicator of success for the ACMO will be his/her ability to establish professional and personal credibility with the medical staff, management, and employees across Cooley Dickinson Hospital, MGB, and the community. In doing so, the ACMO will establish a tone of leadership which is professional, progressive, and outcome and quality/patient safety focused.

  • Approachable and a capable problem solver
  • Ability to build and manage relationships in a highly complex and changing environment
  • Ability to work as a partner with and influence multiple leaders to achieve consensus and engagement
  • Experience with payer and provider contracting and application to physician leadership
  • Experience in quality, safety, experience, and health equity; as well as physician well being
  • Skilled communicator in public and private settings

Working Conditions:

  • General day hours with flexibility to meet the demands of the position, including early morning and evening meetings as needed
  • Standard business environment with frequent local travel between Mass General Brigham System sites
  • May require travel for external training, networking, and dissemination of findings

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