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Chief Operating Officer

University of Rochester Faculty Physicians
Rochester, New York
Closing date
Dec 7, 2024

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General Practice
Full Time
Position Type

The University of Rochester is seeking a strong and collaborative leader to serve as Chief Operating Officer of the University of Rochester Medical Faculty Group (URMFG) and Vice-President of the University of Rochester Medical Center (URMC).

Opportunity Highlights

  • Direct the overall clinical and business operations for URMFG with a focus on ambulatory service delivery across 250 locations in a nine-county region.
    • URMFG is comprised of 2,060 faculty, representing 22 clinical departments with more than 130 specialties and primary care.
    • URMFG provides nearly 4 million ambulatory visits annually, generating more than $700 million in professional revenues.
  • Provide strategic leadership in developing a “digital first” approach to meeting consumer demands for access to care.

Leadership & Institutional Planning

  • Leads URMC’s digital health operations and partners with the Chief Digital Health Officer to continuously transform practice support and care models to remain competitive in digital options that ease patient access to care and the patient experience.
  • Collaborates with the Chief Executive Officer in developing and implementing the annual plan and budget.
  • Participates in the development of strategic plans, governance structure, and objectives for practice management.
  • Identifies and stewards business development opportunities.  Collaborates with the URMFG CFO and other leaders to meet regional growth needs.
  • Attends Board of Directors and selected Board Committee meetings.

Operational Management

  • Enhances operational effectiveness, emphasizing cost efficiency and high-quality patient care.
  • Oversees, interprets and recommends changes to all clinical and operational policies and procedures.
  • Builds business analytic capabilities that support executive decision-making and assure metric-driven assessments of performance.
  • Oversees resolution of patient concerns.
  • Maintains compliance with governmental regulations and industry requirements.

Organizational Management

  • Participates in the resolution of problems related to staffing, utilization of facilities, disagreements, and challenges between or within departments.
  • Participates in recruitment and retention of professional and nonprofessional staff.
  • Evaluates performance and recommends merit increases and promotions, and coaches direct and indirect reports.
  • Supports transformative work through strong communication and change management approaches.


  • Master’s Degree in a business or healthcare field, or equivalent combination of education and experience
  • 7-10 years of progressive, healthcare leadership experience at the senior management level
  • Ability to maintain the highest levels of confidentiality and discretion when dealing with sensitive information 
  • Medical group practice experience preferred

Salary Range: $350,000 - $500,000 annually

Job ID:

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s Mission to Learn, Discover, Heal, create – and Make the World Ever Better.   

In support of our values and those of our society, the University will select faculty and staff without regard to age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law.  This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. 

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