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Vice President, Medical Affairs & Community Services

Durham, North Carolina
Closing date
Oct 29, 2024

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General Practice
Full Time
Position Type
Vice President, Medical Affairs & Community Care Services

Are you a dynamic trailblazer looking to apply your medical expertise to assisting our rapidly growing company in improving patient care? The Vice President, Medical Affairs & Community Care Services will lead our Community Care Services division and be responsible for overseeing the operations of assigned ACHC clinical Accreditation programs, along with management of all the associated resources and people. This person will contribute to the attainment of the organization’s desired growth and overarching objectives by providing strategic guidance to program leaders which fosters process improvement and uniformity across all programs.

Reporting directly to our President & CEO, this seasoned advisor will serve as an integral member of our Leadership Team and should be a critical thought partner who champions our values of collaboration, optimism, innovation, and excellence. The ideal candidate will possess extensive clinical and healthcare knowledge, but a track record of building and maintaining positive internal and external working relationships is equally as critical for success in this role.

Responsibilities Include:
  • Lead and oversee the strategic planning, resourcing, and execution efforts for all assigned ACHC clinical Accreditation programs and projects, guaranteeing clinical accuracy, compliance, and exceptional customer support.
  • Responsible for overall P&L management for Community Care Services division, ensuring the achievement of performance objectives.
  • Manage and lead a high-performing team of ACHC Program, Marketing, and Customer Experience leaders; monitor, analyze, and improve team performance; provide expertise, coaching, and development to team members and drive thought.
  • Convert clinical knowledge into approaches and processes that continuously strengthen assigned programs and the company.
  • Work with applicable company leadership to establish strategic relationships with industry and government leaders in order to identify potential growth opportunities and recommend the development of new accreditation programs/services; generate and help develop subsequent leads.
  • Collaborate cross-functionally with other ACHC leaders to maintain alignment on core company objectives and assure positive interdisciplinary communication between internal departments.
  • Identify resource needs for supporting current and future strategic initiatives; work with Human Resources to recruit and hire new team members as needed.
  • Liaise regularly with external key stakeholders, including CMS, payors, and regulatory bodies.
  • Ensure strategic alignment between office-based and field-based activities within and across assigned clinical programs.
  • Execute plans for continuous improvement that foster an environment of creativity, innovation, and program growth/development.
  • Represent ACHC as needed at meetings, conferences, advisory boards, outreach meetings, and in interactions with thought leaders and business partners.
  • Monitor external sources and industry news in order to identify relevant emerging movement in market trends, competitor activity, etc.
  • Develop group budget and monitor expenditures.
  • Manage overall financial performance for areas of responsibility, favorably meeting established milestones.
  • Comply with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives (Balanced Score Card). May participate in ACHC QMS internal audit activities.
  • M.D. or D.O. (active license) required.
  • At least 15 years of clinical experience, including 10 years of industry leadership, with experience managing office and field-based staff.
  • Experience in acute and post-acute settings strongly preferred, with Quality and/or Accreditation experience also desired.
  • Driven and collaborative strategic thinker with the ability to quickly understand, assimilate, and critically interpret clinical data and evolving research.
  • Proven capability to thrive in a dynamic and fast-paced multifunctional team environment; well-organized and operationally effective in developing and executing program strategies with a flexible and solution-driven attitude.
  • Exceptional interpersonal, oral/written communication, and presentation skills with a polished executive presence.
  • Track record of successfully building strong working relationships across a wide spectrum of internal and external partners.
  • Seasoned change-champion who leads by example in authentically exhibiting decisiveness, highest integrity, and accountability.
  • Strong leadership and team development skills; ability to inspire and motivate staff while also swiftly resolving issues related to staffing, performance, and discipline.
  • Global leadership experience a plus.
This position is office-based in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + annual bonus. Relocation assistance also provided if applicable.

At ACHC we aim to hire only the best. As a not-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both nationally and locally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you consider yourself a goal-oriented leader who would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

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