Obstetrics and Gynecology Vice Chair of Clinical Operations Ambulatory
The Department of Obstetrics and Gynecology Vice Chair of Clinical Operations Ambulatory will provide leadership, direction and oversight of the ambulatory services within the department in conjunction with the Chair. The Vice Chair of Clinical Affairs will also serve on the Department's Executive Committee. This is a position of departmental leadership and an opportunity to contribute to the transformation of a major academic department of Obstetrics and Gynecology. The department will support adequate time to fulfill the responsibilities of this position. Academic rank and track will be awarded based upon the career stage and development of the candidate.
The Vice Chair for Clinical Operations is appointed by the Department Chair, and as such is considered a representative agent of the Chair. This individual is: a) the dyad clinical partner for Practice Managers at each ambulatory site; b) a liaison with Division Chiefs and physician colleagues, both internal and external, to support the mission of UF College of Medicine (COM) and the University Faculty Practice group (UFP); and c) the primary clinical resource for the business manager for operations in the department s ambulatory sites. Regular updates to the Division Chiefs and Department Chair are expected. The Medical Director shall meet such additional criteria as may be established from time to time by the Department Chair, the executive leadership of the FPG, or other senior executive leadership of the COM.
In executing their duties, the Vice Chair for Clinical Operations Ambulatory conforms with policies and procedures of the UFP, external legal, regulatory, and accreditation bodies governing the licensure and operation of our clinical practice, while charged with the following generalized duties and responsibilities:
The Vice Chair for Clinical Operations - Ambulatory is expected to demonstrate a high level of knowledge of the patient population served, the delivery of services requirements, and further identifies, justifies, and acquires resources required to deliver quality service; monitors and ensures appropriate and efficient allocation of resources. She/he interacts with colleagues in other Departments/Programs and the Clinical Managers for purposes of collaborating across disciplines and establishing systems to share knowledge.
Specific responsibilities include:
- Leads collaborative efforts to reorganize and modernize departmental ambulatory operations and implements changes together with Division Chiefs, faculty and staff.
- Leads ambulatory activities and sets up the infrastructure together with the Chair related to clinical performance and process improvements to achieve high patient satisfaction, optimize patient volume, and achieve quality goals as periodically defined by the Department, UFP, and COM.
- Facilitates the coordinated growth of ambulatory operations including:
- Practice growth
- Physician, APP, staff and patient loyalty
- Integration of teaching and research into clinical patient setting
- Coordinates, reviews, approves, communicates, and implements clinical protocols, office policies and procedures, in an effort to: a) facilitate efficient and effective practices, b) meet internal and external standards of quality, and c) comply with applicable regulatory requirements.
- Coordinates and leads quarterly ambulatory operations meetings with providers and staff to discuss quality, service, and performance data. Attend staff meetings periodically.
- Ensures maintenance of medical coverage for patients in the practice at all times, including weekends, holidays, and emergency situations; helps monitor compliance with departmental and UFP policies including: absences, clinic cancellations, and advance notice of vacations.
- Promotes efficiencies in EHMR usage.
- Works collaboratively with departmental clinical leadership to develop a strategic plan and expectations for the outpatient setting for physicians, Physician Assistant s, Nurse Practitioners, CNMs and other APPs that is aligned with departmental and organizational initiatives, including the promotion of diversity in the department.
- Works with the Vice Chair of Education, as well as residency and fellowship Program Directors supporting efforts to maintain a balance between service and education for our GME learners in ambulatory settings.
- Provides input in personnel selection, training, and evaluations for staff in accordance with applicable policies, including interviewing and hiring key staff and clinicians to meet needs consistent with organization expectations.
- Monitors and optimizes patient access in ambulatory offices including referrals and new patients. This requires a close working relationship with the Patient Access Center call center, Division Chiefs and clinical leadership.
- Provides clinical peer review feedback for new faculty and APPs for ambulatory offices
- In collaboration with the Physician Director of Quality (PDQ), identifies and coordinates implementation of selected quality initiatives across all practice sites
- Monitor patient satisfaction in all divisions and identify systemic issues that can be corrected and implement improvement plans
- Meets regularly with the ambulatory staff to promote patient care and quality (minimum quarterly)
- Attends administrative meetings as assigned and represents the Department, Division Chiefs, and the Chair. (at least 75% of monthly UFP Clinical Operations Meetings)
- Develops patient education material to be distributed
- Board eligible/certified in Obstetrics and Gynecology and eligible for a Florida Medical License
- Terminal doctoral degree in a clinical science such as MD or DO degree. Applicants with additional educational degrees such as an MBA are encouraged to apply.
- At least of 3 years experience in ambulatory clinical practice management leadership, preferably in an academic setting.
- Experience in strategic planning for a clinical practice
- Familiarity with the subspecialties of Obstetrics and Gynecology
- Excellent communication skills. Excellent leadership skills. Excellent interpersonal skills.
- Demonstrated knowledge of effective strategies for working with diverse faculty, staff and students and commitment to diversity in the educational community.
The University of Florida is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.
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