Physician (Medical Director - Primary Care)

Department of Veterans Affairs
Tacoma, Washington
Nov 14, 2020
Nov 14, 2021
General Practice
Full Time
Position Type
Leading People

Foster a collaborative work environment focused on maximizing the potential of team members. Ensuring that PACT positions are staffed with individuals knowledgeable about roles and responsibilities. Helping each unit work to maximum potential and top of license. Ensure that PACT teams are collaborating well with PCMHI, pharmacy, tele-health, and other partners to achieve patient goals.

Creating a safe forum for communication of core facility priorities, opportunities, and updates in care so that staff are aware of mission and vision for the facility. Facilitate productive solutions when conflict arises. Intervene when staff members feel threatened or harassed by veterans.

The incumbent is responsible for coaching, mentorship, orientation, on-boarding, and practice development. When staff have issues with clinical competency the site Medical Director is the lead in helping to remediate deficiencies or execute on performance improvement plans.

Leading Change

Facilitate the roll-out and adoption of new tools and processes by PACT teams. These can include new modalities of care, new processes, or new therapeutic interventions. Examples range from EHRM upgrades, population health initiatives, novel therapeutic deployment, quality improvement initiatives.

Business Acumen

Ensuring the providers have the appropriate clinic grids commensurate with their FTE adhering to basic guidance that 80% of time should be deployed as patient facing. Ensuring that all modalities of care are leveraged which include secure messaging, telephone visits, video connect visits, and face to face visits. This also includes encouraging appropriate nurse care manager visits and pharmacy visits to support access goals.
Additionally, director duties include manage population empanelment and ensuring that the clinic has capacity for new cases and is proactively planning for growth.
Building Coalitions

Collaboration with specialty care services on the development and deployment of clinical service agreements, collaborating with specific programs on consult management and access, and reviewing utilization and quality improvement initiatives across service lines. Working towards improved veteran satisfaction with all components of primary care clinic experience, including interactions before, during and in between appointment

Work Schedule:Monday - Friday; 7am - 4:30pm
Financial Disclosure Report:Not requiredTravel Required
Occasional travel - You may be expected to travel for this position.Supervisory status
YesPromotion Potential
    Conditions of Employment
  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Designated and/or random drug testing required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • Must pass pre-employment physical examination
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Degree of doctor of medicine or an equivalent degree resulting from a course of education in medicine or osteopathic medicine. The degree must have been obtained from one of the schools approved by the Department of Veterans Affairs for the year in which the course of study was completed.
  • Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia.
  • Completion of residency training, or its equivalent, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification.
  • Proficiency in spoken and written English.
  • Physical requirements outlined below.
Preferred Experience:The incumbent is clinical lead within the Primary Care Clinic setting. The incumbent is a member of the management team and, as such, works day-to-day in partnership with the team and is the Physician Director of the providers in the Primary Care Clinic, Clinic Manager, Nurse Manager and Director of General Medicine Service Line.

Reference:VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-2 Physician Qualification Standard. This can be found in the local Human Resources Office.

Physical Requirements:heavy lifting (45lbs and over); straight pulling (6hrs); pushing (2hrs); use of fingers; walking (6hrs); standing (2hrs); repeated bending (6hrs); ability to distinguish basic colors; hearing (aid permitted); working with hands in water; working closely with othersEducation
Note:Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:


A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

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