Physician Medical Office Medical Director

AdvantageCare is Physicians the largest physician led outpatient medical office in the New York Metropolitan Area.  With 36 medical offices in the Brooklyn, Long Island, Manhattan, Queens and Staten Island, we aspire to be the preferred care destination for our patients and the communities we serve.  This vision is accomplished through focusing our care on the needs of our patients as we partner with them in the pursuit of better health.  Each and every day, our actions should be guided by these principles as we interact with our patients, each other and our communities.  The values that drive the AdvantageCare Physicians culture include a caring attitude, quality focus, collaboration, excellence and good citizenship.  By integrating these behaviors into our day-to-day operations, we can deliver the highest quality healthcare while also creating positive patient experiences.

Job Summary:

The Medical Office Medical Director is responsible for driving clinical quality and service excellence in his/her medical center. Responsible for implementing strategic initiatives, which will ensure market growth and optimize financial performance for the practice. Directs and empowers staff to establish and maintain an efficient, patient-centered environment ensuring accountability, quality patient care, and patient satisfaction.
Responsibilities: 

• Responsible for overall service experience and clinical excellence provided in the medical office, in execution of AdvantageCare Physicians strategy. 
• Ensures priorities are aligned and resources are committed to achieving the goals and objectives of the medical office and AdvantageCare Physicians, against targets established by executive leadership and the Regional Medical Director. 
• Responsible for the management of all medical care provided at the medical center, and for the quality of services rendered by physicians, and advanced practice clinicians; ensures high-quality; clinically appropriate care which exceeds the expectations of patients. 
• Ensures appropriate levels of coverage with oversight of paid time off and continuing medical education planning for the medical office with Regional Medical Director and Medical Office Administrator.
• Effectively promotes high standards of practice through adherence to policies, protocols and practice guidelines; identifies and corrects deficiencies in medical policies, protocols and guidelines utilizing performance improvement processes.
• Manages monitoring of key metrics, such as physician encounters, Relative Value Units (RVUs), out of group referrals, in-basket response times, and Press Ganey scores, appropriately addressing issues and taking corrective actions as needed
• Leads on-the-job training and assimilation efforts for new physicians and advanced practice clinicians to the medical center (e.g., assigns peer for shadowing, provides work direction, mentors, assigns schedules, initiates formal check-in meetings at set intervals); ensures adequate training and clinical supervision.
• Impacts directly on patient care through the development of appropriate clinical guidelines, polices, and procedures as well as discussion of individual case management.
• As a practicing clinician, examines patients, diagnoses and treats illnesses. Prescribes and administers treatment for patients suffering from injury or disease.
• Assists in the hiring process by interviewing physicians and advanced practice clinicians for Primary Care and providing hiring recommendations based upon AdvantageCare Physician's required competencies and desired behaviors.  
• Monitors and evaluates performance of primary care physicians, advanced practice clinicians by setting goals and conducting performance appraisals.  Provides performance input to specialty Chairs. 
• Recommends personnel actions, such as promotions, demotions, transfers, and disciplinary actions.  Assists in the interpretation of and compliance with Human Resources, AdvantageCare Physician and departmental policies and procedures. 
• Ensures employees understand and comply with local, state, federal and regulatory standards, as they apply to respective job functions. 
• Plans and facilitates monthly medical office meetings to communicate key initiatives and evoke change. 
• Represents interests of medical office physicians, advanced practice clinicians during care team and non-provider staff meetings.  
• Performs other job related duties as required.
• Review patient’s history and perform physical examinations. 
• Evaluate, diagnose and provide appropriate treatment and patient care, and refer patient to specialist as needed.
• Review all test results and recommend suitable management for the patient, including but not limited to, preventive health recommendations and habits.
• Prescribe medications and formulate ongoing treatment and disease management plans.
• Provide relationship-centered care, taking into account the patient’s psychosocial and physical needs.
• Collect and record patient information, such as medical histories, reports and examination results. Maintain complete and accurate medical records.
• Communicate effectively with the clinical team to insure total delivery of quality care.
• Participate in medical staff educational programs and meetings.

 Qualifications: 

• Doctor of Medicine (MD), Doctor of Osteopathy (DO) or foreign equivalent
• Completion of post graduate medical training from an accredited residency program in Internal or Family Medicine
• Current, unrestricted New York State License to practice medicine required
• Board Certification in specialty required
• Current Drug Enforcement Agency (DEA) registration required
• 3-5 years of experience as a practicing physician required
• Effective leadership and communication skills required
• Must possess active Medicare/Medicaid Enrollment or be eligible to enroll
• BLS or ACLS required but both strongly preferred
• Must possess strong communication skills both oral and written
• Comfortable with Electronic Medical Record (EMR) system and Microsoft Office