JAMA Network Video: Fostering physician presence and connection in patient clinical encounters

In this short JAMA Network video, Abraham Verghese, MD of Stanford University discusses the findings of a JAMA Special Communication on practices to foster physician presence and connection with patients in clinical encounters, and why the first moment between patient and physician is so crucial.

The researchers reviewed the medical literature, observed and interviewed master clinicians, and interviewed nonmedical professionals’ expert at interpersonal communications.

They identified evidence-based practices that physicians can incorporate in their interactions with patients.

The 5 practices identified are:

  • Preparing with intention
  • Listening intently and completely
  • Agreeing on what matters most
  • Connecting with the patient’s story
  • Exploring emotional cues

These practices can be taken as a mental checklist to allow physicians to increase presence and connection in patient encounter.

To read more about the research on fostering Physician presence and connection with patients read the Special Communication in JAMA.

To earn CME and learn more about fostering physician presence and connection with patients in clinical encounters visit the AMA Ed Hub.

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